Customer Service

FERM sells high quality products. All of our products undergo strict quality control in order to ensure that our exceptionally high quality standards are maintained. On rare occasions, however, your product might malfunction, you may need assistance, or you might have a question about one of our power tools.

In this case please contact the FERM dealer where you purchased the product. This FERM dealer is responsible for warranty and service.

Do you have any other questions or do you need help, please contact the FERM customer service. Lines open from 8.30 until 17.00 on weekdays by calling on 0900 04 00 488 (10 ct / min) or fill out the form below:

Also take a look among the frequently asked questions


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